Infinity XLC-3000 Bidet Seat w/ Remote Control

Warranty

The Infinity XLC-3000 from Bidetliving.com is covered by a 3 Years Full Manufacturer’s Warranty:

Warranty

For a period of 36 months from the date of purchase, Infinity Bidet will repair or replace any part that proves to be defective in material and/or workmanship under normal installation, use and service.

Submit Warranty Claim

Click to Download the Manufacturer’s Warranty Application form, then fill out and submit the Warranty Claim form, including the dealers name and the date of purchase is required.  Proof of Purchase (copy of your original receipt, purchase order or invoice), back to the manufacturer with the address below:

Infinity Bidet

151 Ruths Place Ste#5

Sequim WA 98382 USA

Tel: 800-681-0753

Residential Products

We provide warranty on the Infinity Bidet to the original purchaser, installed in a residential setting. This warranty is effective for the North American 120 volt UL approved models XLC-2000 and XLC-3000.

Mechanical Warranty

The warranty covers all parts to be free from manufacturing defects in materials and workmanship under normal use.

Finish Warranty

The warranty does not cover scratching or staining from use of chemicals or cleaning agents.

Authorized Sellers

The Infinity Bidet warranty applies to sales from Authorized sellers only. Bidetliving.com is an Authorized Seller of Infinity Bidet.

Limitations

The warranty does not cover the cost to return the damaged product to the Authorized Service Facility nor does it cover the cost of removal or installation of the product. It does not cover the loss of use while the unit is out of service.

Warranty does not cover

• Service trips to your home.
• Improper installation, delivery or maintenance.
• Damaged caused after delivery.
• Failure of the product due to abuse, misuse or use for other than intended purposes.
• Use of the product for commercial purposes.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or Consequential damage caused by possible defects with this product.

Voiding Warranty

• Defects occurred from the user’s careless handling.
• Defects occurred from the usage with incorrect power voltage (Eg. 220V was used with a 120V Bidet).
• Defects occurred from the improper repair done by user other than our service engineer.
• Defects occurred from forced majeure (fire, slat, flood, etc.)
• Failure or damage due to the dropping, etc. (user’s mis-handling) during the operation after the bidet is installed.
• Defects that have occurred from interior modifications by the user.
• In the case that the life cycle of any parts have expired or exceeding 3 year.

Exclusion of Implied Warranties

Your sole and exclusive remedy is product repair as provided in this limited warranty. Any implied warranties, including the implied warranties of merchant-ability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

Bidet Care and Cleaning Tips

Do:
Clean the product with a little soap and a damp cloth then simply rinse off and wipe dry.
Don’t:

Do not use abrasive sponges or scouring agents for cleaning.

We also advise against the use of solvents, spray cans containing benzene, or acidic cleaners, lime scale removers, household vinegar and cleaning agents containing acetic acid.